1. You are able to cancel or exchange any order placed on our website which has not yet been dispatched from our ware-house. There will be no charge. Refund will be fulfilled in 24-48 hours.

2. To cancel or change an order which has not been dispatched from our ware-house, please contact via email anytime. We will refund in 24-48 hours. Please have your order number to hand. Please understand the different time zone if reply delays.

3. If you wish to cancel or change an order, and the order has already been dispatched from our ware-house, please follow the relevant returns procedure.

4. Unwanted Goods can be exchanged, please follow the returns procedure and then re-order your preferred product online.

5. To exchange an unwanted good, please return the goods to us within 28 calendar days of the delivery date. Please ensure that the returned goods are clearly labelled with your original order details.

6. We are not under the obligation to accept unwanted goods simply because they can be found cheaper elsewhere, because we won't compare with the bad quality products.